Digital Marketing Executive
We are seeking an exceptional Digital Marketing Executive to join the Maybourne Head Office Marketing team.
What will you write in your Maybourne story?
Maybourne owns and manages Claridge's, The Connaught, The Berkeley, The Maybourne Beverly Hills, The Maybourne Riviera, The Emory and Surrenne.
At Maybourne It is our purpose to create stories of distinction, and we know that truly memorable experiences are made up of countless small moments. Moments where the extraordinary becomes reality.
We are building on the reputation of our heritage properties by realising a global vision to lead the future of luxury, curating distinctive and enriching experiences, from developing our digital capabilities and superior insights to enhancing our unmatched guest experience, to growing the number of hotels, spas, and residences around the world.
Who thrives here?
You are passionate for our work that drives us to exceed expectations in every way. You are warm and friendly with collaboration in your blood. You have strong ambitions for yourself and the team around you, elevating your career and the team you work with every day. You show curiosity and pay attention to the detail to anticipate what others need. You are looking for a career not a job.
The Maybourne experience
You will find a supportive, fun and nurturing team where you can bring your ideas and creative & entrepreneurial thinking to your role. We have a range of development interventions at every level and for different functional specialisms to help you design the trajectory of your career.
The main role of Digital Marketing Executive is to provide a range of support and administrative functions to the Digital Marketing team across a variety of disciplines – including content management across all hotel websites, proofreading and copywriting, and developing and implementing email marketing campaigns.
Main Duties & Responsibilities
Main responsibilities of the Digital Marketing Executive role include but are not limited to:
- Prepare and format senior leadership presentations, reports, and other business documents. Ensure accuracy, confidentiality, and adherence to company standards
- Work with the CRM Manager and CRM Executive in overseeing Maybourne’s B2C and B2B email newsletters - gathering content, briefing agency partners, proofreading copy and deploying campaigns
- To assist with the maintenance and updating of third-party listings including consortia with latest news and offers from Maybourne’s hotels
- To assist with content management of all Maybourne websites – previous CMS and ESP experience is desirable
- Work with the wider marketing team on large project roll outs
- To conduct and evaluate competitive analysis and research
Entry Requirements
Successful candidates for our Digital Marketing Executive opportunity will:
- Proven Track Record: A history of developing and delivering brand campaigns that have effectively driven results and enhanced brand visibility
- Creative Process Management: Demonstrated experience in overseeing the creative process from briefing to execution, ensuring content aligns with strategic goals
- Strong Organisational Skills: An ability to prioritise tasks efficiently while maintaining meticulous attention to detail, even when under tight deadlines
- High Motivation: An eager learner who brings curiosity into their role daily, constantly seeking knowledge expansion and professional growth
- A user-focused way of working to ensure the best possible digital experiences for our guests; experience of using UX and experimentation tools is a plus
- Strong analytical and numerical skills, a solid knowledge of Google Analytics and Excel is desirable
- Fluent in written and spoken English, with excellent attention to detail. Knowledge of French is desirable
Benefits Package
Here at Maybourne, we strive to reward our employees for the incredible work they do every single day. In return for your hard work and dedication we offer you:
Financial Stability
- Excellent salary package.
- Family Friendly company policies including enhanced Maternity and Paternity Pay.
- Holiday allowance increase after 3 and 5 years of service.
- Travel Season Ticket Loans.
- Pension Scheme*.
Health and Wellbeing Support
- Subsidised monthly Podiatrist and Masseuse treatments.
- Flu vaccination vouchers*.
- Eye test vouchers and contributions towards glasses*.
- 24-hour colleague assistance helpline.
- On and off-site Occupational Health Service.
- Death in Service salary contribution.
- Various wellbeing activities focused on mental and physical health.
- A complimentary state-of-the-art all-day dining staff restaurant serving a range of nutritious meals.
Recognition and Career Development
- Referral Scheme ‘Introduce a Star’.
- Instant colleague recognition and award programme with generous prizes.
- Colleague of the month nominations with generous prizes.
- Additional paid day off to celebrate your Birthday.
- Internal transfer and promotion opportunities.
- In-house training and development team with a strong focus on career progression and personal growth.
- Long service awards.
Memorable experiences
- Preferential room rates per overnight stay for yourself or your family across Maybourne.
- Hotel Guest Experience Stay* including an overnight stay and wining and dining at our renowned restaurants and bars.
- 50% Food and Beverage discount* across Maybourne.
- Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children's Party, etc.)
- Wedding and Baby gifts.
- Retirement functions.
*Terms and conditions apply to all benefits.
Eligibility
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
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